Returns & Exchanges

At I-SHA Global, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns of unused and unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals remain intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.